Shipping policy
Regular Order Processing, Ship and Delivery Schedule
- Orders will be processed and shipped within 3 business days of being placed.
- Orders placed Friday, Saturday and Sunday will start processing on Monday.
- Orders do not ship weekends or weekday Holidays.
- Arrival dates exclude Holidays and Weekends.
Shipping Details
Currently, all orders will be processed as UPS SurePost or USPS shipments.
- Transit Times: Delivery can take from 2 to 8 business days in the 48 contiguous states. Due to variability of transportation, packages shipped via USPS to Alaska or Hawaii may take up to 3 to 5 weeks to arrive.
- Footpetals.com offers free standard shipping to the contiguous United States (48 states) on all US ground orders with a value greater or equal to $19.99.
- Footpetals.com ships to military post offices and PO Boxes using USPS. Expedited shipping is not available for military post office addresses or PO Boxes.
Placing an Order
Browse Footpetals.com and select any items you’d like to purchase. When you are on the product detail page, you can click Add to Shopping Bag. When finished shopping, you may click the Shopping Bag in the upper right corner to begin the checkout process.
During checkout, we ask for your shipping, billing, and credit card information.
Once you have confirmed your order, you will receive two e-mails:
- The first e-mail will be sent immediately to the e-mail address you provided during checkout, to confirm the order. This e-mail will contain your order number. You will need this number to track your order online, or to make a return or exchange at a later date.
- The second e-mail will be sent once the order has been processed and shipped from our distribution center. This e-mail will contain the USPS or UPS tracking number for your purchase.
All orders are subject to bank authorization prior to processing. Your credit card will be billed once the order has been processed and shipped from our distribution center.
Footpetals.com currently does not ship internationally.
Payments we Accept
Footpetals.com accepts the following forms of payment: Visa, MasterCard, American Express, and Discover. At this time we cannot accept cash, CODs, checks or money orders.
The name and billing address you provide must match the name and billing address on record with your credit card company.
Your credit card will be billed once the order has been processed and shipped from our distribution center.
Sales Tax
When required, we collect sales tax on orders shipped to the following states: Ohio.
Sales tax is based on the shipping address, and is computed as a percentage of your merchandise plus shipping total. If applicable, the tax amount will be displayed on the Order Confirmation page prior to completing your order.
Secure, Safe Shopping
Although we cannot guarantee the security of internet transactions, we are using industry standard encryption to ensure that the information you send us reaches only Foot Petals.
Promo Codes
Footpetals.com periodically gives you the opportunity to take advantage of special offers, by entering promo codes upon checkout. These promo codes are shared in a multitude of places, including (but not limited to) our website, our social media pages, in our emails if you are a subscriber to our email list. These promo codes are available for online orders only and cannot be applied to previous purchases. Only one promo code may be used per order.
Contact Us
Have a question or need help? Please contact us.