FREQUENTLY ASKED QUESTIONS

We ship from our Northeast Ohio warehouse within 3 business days of order receipt. Orders placed Friday, Saturday and Sunday will start processing on Monday. Orders do not ship weekends or weekday holidays. Arrival dates exclude holidays and weekends.

Currently, all orders will be processed as UPS SurePost or USPS shipments. Delivery can take from 2 to 8 business days in the 48 contiguous states. Due to variability of transportation, packages shipped via USPS to Alaska or Hawaii may take up to 3 to 5 weeks to arrive.

*Orders with a value greater or equal to $19.95 may qualify for free standard economy ground shipping to the contiguous United States (48 states).

Unused merchandise will be eligible for a full refund within 30 days of date of purchase. Merchandise eligible for returns may be returned free of charge by using the prepaid return label that is included in your original package.

You can sign in to your account to view order history and information about past orders at FootPetals.com 24 hours a day.

Please allow up to 4 weeks for a credit to appear on your original form of payment.

Foot Petals offers a 1 year manufacturer’s warranty on all merchandise from the date of purchase.

No, Foot Petals does not currently have a print catalog.

No, we do not currently offer gift cards for sale.

No, we do not currently ship outside the United States on FootPetals.com.